Terms and Conditions
Last updated: April 28, 2020
Please read these Terms and Conditions ("Terms", "Terms and Conditions") carefully before using the https://www.voltagerevolution.com website (the "Service") operated by Voltage Revolution ("us", "we", or "our").
Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms.
These Terms apply to all visitors, users and others who access or use the Service.
By accessing or using the Service you agree to be bound by these Terms. If you disagree with any part of the terms then you may not access the Service.
Accounts
When you create an account with us, you must provide us information that is accurate, complete, and current at all times. Failure to do so constitutes a breach of the Terms, which may result in immediate termination of your account on our Service.
You are responsible for safeguarding the password that you use to access the Service and for any activities or actions under your password, whether your password is with our Service or a third-party service.
You agree not to disclose your password to any third party. You must notify us immediately upon becoming aware of any breach of security or unauthorized use of your account.
Links To Other Web Sites
Our Service may contain links to third-party web sites or services that are not owned or controlled by Voltage Revolution.
Voltage Revolution has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party web sites or services. You further acknowledge and agree that Voltage Revolution shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such web sites or services.
We strongly advise you to read the terms and conditions and privacy policies of any third-party web sites or services that you visit.
Termination
We may terminate or suspend access to our Service immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.
All provisions of the Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity and limitations of liability.
We may terminate or suspend your account immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.
Upon termination, your right to use the Service will immediately cease. If you wish to terminate your account, you may simply discontinue using the Service.
All provisions of the Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity and limitations of liability.
Governing Law
These Terms shall be governed and construed in accordance with the laws of United Kingdom, without regard to its conflict of law provisions.
Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect. These Terms constitute the entire agreement between us regarding our Service, and supersede and replace any prior agreements we might have between us regarding the Service.
Changes
We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material we will try to provide at least 30 days notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.
By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, please stop using the Service.
Membership Terms
These are the terms of agreement (“Membership Terms”) between you and Voltage Revolution regarding the membership services offered by Voltage Revolution, and summarised below (“Membership Plans”).
These Membership Terms, along with other rules policies and guidance we provide regarding your Membership and use of the Voltage Revolution Website and Apps (all as they may be changed over time) are collectively referred to as the “Terms”, form part of this agreement and govern your Membership and use of the Voltage Revolution services.
Our Membership Plans provide you with access to a range of products and services to help you build a business or social enterprise, which include the following:
By signing up for Membership you agree to the Terms.
Your Account
If you do not have an account with Voltage Revolution, you will need to establish an account to become a member.
Membership Plans (to be found on the Community and Training pages)
As part of our Services, we may change the Membership Plans that we offer, and their features, from time to time. If you sign up for a Membership Plan, you agree to the terms, conditions and limitations associated with them as posted on the Voltage Revolution Website.
Membership Content
Certain Membership Plans will give you the benefit of access to Member only digital content on the Voltage Revolution website and emails (provided that you have opted-in to receive these) (“Content”). You will have access to this Content only for so long as you remain an active Member of your Membership Plan in good standing.
Fees and Renewal
Fees for Membership Plans will be stated at the time of your purchase or sign-up. The fees for Membership Plans may vary. Fees may be subject to tax and are non-refundable except in the specific circumstances described in the Terms of Conditions. We use Stripe to process our payments and we accept all major debit and credit cards for payment.
If your Membership Plan involves a recurring payment of a fee, unless you notify us before a charge that you want to cancel or do not want automatically to renew your Membership, you understand that it will automatically continue and you authorise us to collect the then-applicable fees and any taxes using any payment card we have on record for you.
If all payment cards we have on file for you are declined for payment of your Membership fees, we may have to cancel your Membership unless you provide us with new payment card details. If you do this and are successfully charged before your membership is cancelled, your new Membership period will be based on the original renewal date and not the date of the successful charge.
Membership cancellation
You may cancel your Membership Plan within 14 days after you first sign-up to it and apply for a full refund of any fees paid by emailing [email protected]
You may cancel your Membership Plan at any time by contacting our Customer Service team - [email protected]
You may upgrade or downgrade your Membership Plan at any time by contacting our Customer Service team.
If you cancel or downgrade your Membership more than 14 days after you first signed-up to your Membership Plan, you will not receive a refund of any fees already paid. Your Membership benefits will terminate immediately your Membership is cancelled.
Restrictions
We reserve the right to accept or refuse Membership or restrict its use in our discretion. You may not transfer or assign your Membership benefits. We may take any action we deem to be necessary to prevent fraud and abuse, as set out in our Terms and Conditions.
Suspension
We may suspend access to the benefits of your Membership Plan in certain circumstances (such as technical reasons for a period not exceeding 72 hours), or if we are unable to collect your Membership Fee on time, until such time as it has been paid. For further details, see our Terms and Conditions.
Changes
We will (in our discretion) notify account holders in the event that we make any material changes to the Terms or any part of them or the Membership Plans. Your continued use of the Membership Plan constitutes your acceptance of the change(s). If you do not agree the change(s) you must immediately cancel your Membership Plan.
Termination by Us
Our business may change over time and we reserve the right to cancel the Membership Plans in whole or in part and to terminate your Membership at our discretion without notice. If we do so we will give you a pro rata refund based on the number of days remaining in your Membership Plan (unless we terminate in our discretion for conduct that is in breach of applicable laws, involves fraud or misuse of the Voltage Revolution Website or related services, or breaches the Terms and Conditions or any Voltage Revolution Community Guidelines). Our failure to enforce your compliance with the Terms will not constitute a waiver of any of our rights.
Disputes
Any dispute arising from these terms or your Membership Plan is subject to the Terms and Conditions.
TERMS AND CONDITIONS OF TICKET SALES
1. THESE TERMS
This is the agreement between you and Voltage Revolution regarding your purchase of tickets to Voltage Revolution events, time limited programs and courses, as advertised on the Voltage Revolution Website or on the Voltage Revolution Mighty Network platform (“Events”).
These terms, together with the details of the Event(s) set out on our Website, the Cookie Policy and the Privacy Policy (“Terms”) set out the whole of our agreement relating to our supply of Event ticket(s) to you. Please read these Terms carefully before you make a booking with us. If you think that there is a mistake in the Terms, please contact us to discuss via - [email protected]
Your access to the Event(s) is conditional upon your acceptance of and compliance with these Terms.
Voltage Revolution reserves the right to refuse entry, bring a session to an end or ask an individual to leave the premises at which an Event is held, at any time.
2. CONTRACT
In order to purchase ticket(s) to any Event you must be 18 years old or more.
We reserve the right to refuse any order placed by you.
Voltage Revolution will notify you by email if we accept your order. No order will be accepted until we have received the full price of the tickets that you order. By accepting your order we bring into existence a binding contract between us.
Any purchase from Voltage Revolution is subject, in addition, to any special terms and conditions stated to be applicable to an Event on our Website, and to any venue specific, whether a physical or virtual venue, terms and conditions (including conditions of entry).
3. TICKET PRICES AND FEES
The price payable for Events is as set out on our Website. We reserve the right to change our prices without prior notice, please check when you book your tickets. All prices offered for Event(s) by us are inclusive of value added tax.
While we try to ensure that all advertised prices are accurate, errors may occur. If we discover an error in your order, we will inform you as soon as possible and give you the option of confirming your order at the correct price (in which case we will credit or debit you as applicable) or canceling your order (in which case you will receive a full refund).
Full payment for the Event(s) will be taken at the time of making a booking. We accept payment with all major debit and credit cards.
When ordering tickets on our Website, the Website will not prevent you from making unfeasible bookings, such as tickets to two different Events taking place at the same time. If an erroneous booking is made, no refund will be made in any circumstances.
4. RESTRICTIONS ON TICKETS
Only those aged over 18 may attend any Event.
Tickets may be sold subject to additional restrictions on entry or use, such as restricted view. Any such restrictions will be displayed or otherwise notified to you before or at the time that you book your tickets. It is your responsibility to ensure that you read all notifications and other important information displayed or notified to you as part of the purchase process.
Tickets may not be used for advertising, promotions, contests or sweepstakes (or similar), or combined with any other product or service to create a package for distribution, unless Voltage Revolution’s prior written consent has been obtained.
5. EVENTS
Please note that advertised start times of Events are subject to change. Please check start times for your Event; if you are late, you may or may not be admitted, depending on the Event in question.
The Event venue (virtual or physical) may conduct security searches or adopt virtual bouncer measures of you and other ticketholders for safety and security purposes and/or may refuse admission to those breaching or suspected of breaching the terms and conditions of the Event.
By attending the Event, you and other ticketholders consent to being photographed, filmed and/or recorded by Voltage Revolution or on its behalf and by other ticketholders, and you acknowledge that other ticketholders may post this material on their social media accounts. You and other ticketholders additionally grant Voltage Revolution the right to use, reproduce, publicly perform, publicly display, publish, distribute (either directly of through third party distributors) transmit, broadcast and otherwise exploit audio, video and film recordings and/or photographs resulting from the Event in which you appear or are made reference to, and any reproductions or adaptations of the audio, video and film recordings and/or photographs for all general purposes in relation to Voltage Revolution’s work and the work of Voltage Revolution’s clients in any form, medium or technology now known or later developed including, without limitation, the right to use them in any publicity materials, websites, social media channels, mobile device applications, books, newspapers and magazine articles.
6. EVENT CANCELLATIONS AND ALTERATIONS
Please note that the advertised venue for Event(s) may be subject to change. If the new physical venue is more than 15 miles from the originally proposed venue, then you will be entitled to cancel your ticket up to 7 days prior to the date of the Event and claim a refund of the sale price of the ticket.
Voltage Revolution may make alterations to the advertised details of the Event(s) at any time up to and during an Event.
Voltage Revolution may also cancel or reschedule Event(s) if it is unable to proceed due to reasons beyond its reasonable control, for example adverse weather conditions or unavailability of the advertised venue.
If an Event is cancelled or rescheduled, Voltage Revolution will use reasonable endeavours to notify you of this, however we cannot guarantee that you will be notified before the date of the Event. It is your responsibility to ascertain via our Website whether an Event has been cancelled or altered, and the date and time of any rescheduled Event.
If an Event for which you have purchased tickets is cancelled in full and not rescheduled, you will be offered a refund of the sale price of your tickets.
If an Event for which you have purchased tickets is rescheduled, you will be offered tickets corresponding with your original tickets, subject to availability. If you are unable to attend the rescheduled Event you will be able to obtain a refund of the sale price of your tickets, provided that you notify us that you cannot attend by the deadline specified by us.
To claim a refund, please follow the instructions that we provide to you. Refunds will be made using the same method of payment as you used for the initial purchase.
7. WHAT IF YOU CHANGE YOUR MIND AND CANNOT ATTEND THE EVENT?
No refund will be given in these circumstances, but if you contact us and we are able then to sell your Event ticket(s) to someone else, we will refund the sale price of those ticket(s).
8. FOOD INTOLERANCES AND ALLERGIES
Attendance at and participation in our Events may involve contact with food and drink and, in the absence of negligence, neither Voltage Revolutionnor its employees, agents or subcontractors can be responsible for, and all liability is excluded for, any allergies or intolerances to food or drink suffered by you or other ticketholders or any related personal injury, illness or death.
As part of your ticket purchase for Events during which food or drinks will be served, we will ask you for any specific dietary requirements that you have and it is your responsibility to provide this information in full. If we are unable to accommodate your requirements we will reject your ticket purchase and explain to you the reasons why. Unfortunately our menus cannot always accommodate all dietary requirements. If you do not disclose your dietary requirements, Voltage Revolution cannot be responsible for any allergies or intolerances to food or drink suffered by you, and excludes liability as set out in this clause 8.
9. LIABILITY
Nothing in these Terms excludes or limits Voltage Revolution’s liability for death or personal injury arising from our negligence, fraud or fraudulent misrepresentation or any other liability that cannot be excluded or limited by English law.
To the maximum extent permitted by law, Voltage Revolution shall not be liable for any indirect or consequential losses arising from your ticket purchase. In this regard, please note that personal arrangements including travel, hospitality and costs and expenses incurred by you relating to the Event(s) which have been arranged by you are at your own risk and we shall not be responsible or liable to you for any wasted expenditure, including where an Event has been cancelled, rescheduled or altered.
Subject to this clause 9, Voltage Revolution’s maximum liability to you in connection with the Event(s) (including but not limited to including any cancellation rescheduling or alteration to the Event(s)) shall be limited to the price paid by you for the ticket(s).
10. QUERIES
If we need to contact you, we will use your contact details provided at the date of purchase. It is your responsibility to inform us of any changes to your contact details.
11. OTHER IMPORTANT TERMS
Force Majeure
Voltage Revolution shall have no liability to you for any failure to commence or complete any Event that is caused by any event or circumstances beyond its control.
If a court finds part of these Terms illegal, the rest will continue in force
Each of the paragraphs of these terms operates separately. If any court or relevant authority decides that any of them are unlawful, the remaining paragraphs will remain in full force and effect.
Which laws apply to this contract and where you may bring legal proceedings
These terms are governed by English law and you can bring legal proceedings in respect of the products exclusively in the English courts.
Contact Us
If you have any questions about these Terms, please contact us - [email protected]
Last updated: April 28, 2020
Please read these Terms and Conditions ("Terms", "Terms and Conditions") carefully before using the https://www.voltagerevolution.com website (the "Service") operated by Voltage Revolution ("us", "we", or "our").
Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms.
These Terms apply to all visitors, users and others who access or use the Service.
By accessing or using the Service you agree to be bound by these Terms. If you disagree with any part of the terms then you may not access the Service.
Accounts
When you create an account with us, you must provide us information that is accurate, complete, and current at all times. Failure to do so constitutes a breach of the Terms, which may result in immediate termination of your account on our Service.
You are responsible for safeguarding the password that you use to access the Service and for any activities or actions under your password, whether your password is with our Service or a third-party service.
You agree not to disclose your password to any third party. You must notify us immediately upon becoming aware of any breach of security or unauthorized use of your account.
Links To Other Web Sites
Our Service may contain links to third-party web sites or services that are not owned or controlled by Voltage Revolution.
Voltage Revolution has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party web sites or services. You further acknowledge and agree that Voltage Revolution shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such web sites or services.
We strongly advise you to read the terms and conditions and privacy policies of any third-party web sites or services that you visit.
Termination
We may terminate or suspend access to our Service immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.
All provisions of the Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity and limitations of liability.
We may terminate or suspend your account immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.
Upon termination, your right to use the Service will immediately cease. If you wish to terminate your account, you may simply discontinue using the Service.
All provisions of the Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity and limitations of liability.
Governing Law
These Terms shall be governed and construed in accordance with the laws of United Kingdom, without regard to its conflict of law provisions.
Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect. These Terms constitute the entire agreement between us regarding our Service, and supersede and replace any prior agreements we might have between us regarding the Service.
Changes
We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material we will try to provide at least 30 days notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.
By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, please stop using the Service.
Membership Terms
These are the terms of agreement (“Membership Terms”) between you and Voltage Revolution regarding the membership services offered by Voltage Revolution, and summarised below (“Membership Plans”).
These Membership Terms, along with other rules policies and guidance we provide regarding your Membership and use of the Voltage Revolution Website and Apps (all as they may be changed over time) are collectively referred to as the “Terms”, form part of this agreement and govern your Membership and use of the Voltage Revolution services.
Our Membership Plans provide you with access to a range of products and services to help you build a business or social enterprise, which include the following:
- Training: Basic (Side Hustle Support), Classic and Premium
- Community: access to our Might Network platform
- Quizzes: Productivity, Idea Score and Leader Score etc.
- Access to our downloadable resources
- Our podcast episodes;
- Offers on any live events, ticketed or otherwise, hosted by Voltage Revolution;
- Other features posted from time to time on the Voltage Revolution website.
By signing up for Membership you agree to the Terms.
Your Account
If you do not have an account with Voltage Revolution, you will need to establish an account to become a member.
Membership Plans (to be found on the Community and Training pages)
As part of our Services, we may change the Membership Plans that we offer, and their features, from time to time. If you sign up for a Membership Plan, you agree to the terms, conditions and limitations associated with them as posted on the Voltage Revolution Website.
Membership Content
Certain Membership Plans will give you the benefit of access to Member only digital content on the Voltage Revolution website and emails (provided that you have opted-in to receive these) (“Content”). You will have access to this Content only for so long as you remain an active Member of your Membership Plan in good standing.
Fees and Renewal
Fees for Membership Plans will be stated at the time of your purchase or sign-up. The fees for Membership Plans may vary. Fees may be subject to tax and are non-refundable except in the specific circumstances described in the Terms of Conditions. We use Stripe to process our payments and we accept all major debit and credit cards for payment.
If your Membership Plan involves a recurring payment of a fee, unless you notify us before a charge that you want to cancel or do not want automatically to renew your Membership, you understand that it will automatically continue and you authorise us to collect the then-applicable fees and any taxes using any payment card we have on record for you.
If all payment cards we have on file for you are declined for payment of your Membership fees, we may have to cancel your Membership unless you provide us with new payment card details. If you do this and are successfully charged before your membership is cancelled, your new Membership period will be based on the original renewal date and not the date of the successful charge.
Membership cancellation
You may cancel your Membership Plan within 14 days after you first sign-up to it and apply for a full refund of any fees paid by emailing [email protected]
You may cancel your Membership Plan at any time by contacting our Customer Service team - [email protected]
You may upgrade or downgrade your Membership Plan at any time by contacting our Customer Service team.
If you cancel or downgrade your Membership more than 14 days after you first signed-up to your Membership Plan, you will not receive a refund of any fees already paid. Your Membership benefits will terminate immediately your Membership is cancelled.
Restrictions
We reserve the right to accept or refuse Membership or restrict its use in our discretion. You may not transfer or assign your Membership benefits. We may take any action we deem to be necessary to prevent fraud and abuse, as set out in our Terms and Conditions.
Suspension
We may suspend access to the benefits of your Membership Plan in certain circumstances (such as technical reasons for a period not exceeding 72 hours), or if we are unable to collect your Membership Fee on time, until such time as it has been paid. For further details, see our Terms and Conditions.
Changes
We will (in our discretion) notify account holders in the event that we make any material changes to the Terms or any part of them or the Membership Plans. Your continued use of the Membership Plan constitutes your acceptance of the change(s). If you do not agree the change(s) you must immediately cancel your Membership Plan.
Termination by Us
Our business may change over time and we reserve the right to cancel the Membership Plans in whole or in part and to terminate your Membership at our discretion without notice. If we do so we will give you a pro rata refund based on the number of days remaining in your Membership Plan (unless we terminate in our discretion for conduct that is in breach of applicable laws, involves fraud or misuse of the Voltage Revolution Website or related services, or breaches the Terms and Conditions or any Voltage Revolution Community Guidelines). Our failure to enforce your compliance with the Terms will not constitute a waiver of any of our rights.
Disputes
Any dispute arising from these terms or your Membership Plan is subject to the Terms and Conditions.
TERMS AND CONDITIONS OF TICKET SALES
1. THESE TERMS
This is the agreement between you and Voltage Revolution regarding your purchase of tickets to Voltage Revolution events, time limited programs and courses, as advertised on the Voltage Revolution Website or on the Voltage Revolution Mighty Network platform (“Events”).
These terms, together with the details of the Event(s) set out on our Website, the Cookie Policy and the Privacy Policy (“Terms”) set out the whole of our agreement relating to our supply of Event ticket(s) to you. Please read these Terms carefully before you make a booking with us. If you think that there is a mistake in the Terms, please contact us to discuss via - [email protected]
Your access to the Event(s) is conditional upon your acceptance of and compliance with these Terms.
Voltage Revolution reserves the right to refuse entry, bring a session to an end or ask an individual to leave the premises at which an Event is held, at any time.
2. CONTRACT
In order to purchase ticket(s) to any Event you must be 18 years old or more.
We reserve the right to refuse any order placed by you.
Voltage Revolution will notify you by email if we accept your order. No order will be accepted until we have received the full price of the tickets that you order. By accepting your order we bring into existence a binding contract between us.
Any purchase from Voltage Revolution is subject, in addition, to any special terms and conditions stated to be applicable to an Event on our Website, and to any venue specific, whether a physical or virtual venue, terms and conditions (including conditions of entry).
3. TICKET PRICES AND FEES
The price payable for Events is as set out on our Website. We reserve the right to change our prices without prior notice, please check when you book your tickets. All prices offered for Event(s) by us are inclusive of value added tax.
While we try to ensure that all advertised prices are accurate, errors may occur. If we discover an error in your order, we will inform you as soon as possible and give you the option of confirming your order at the correct price (in which case we will credit or debit you as applicable) or canceling your order (in which case you will receive a full refund).
Full payment for the Event(s) will be taken at the time of making a booking. We accept payment with all major debit and credit cards.
When ordering tickets on our Website, the Website will not prevent you from making unfeasible bookings, such as tickets to two different Events taking place at the same time. If an erroneous booking is made, no refund will be made in any circumstances.
4. RESTRICTIONS ON TICKETS
Only those aged over 18 may attend any Event.
Tickets may be sold subject to additional restrictions on entry or use, such as restricted view. Any such restrictions will be displayed or otherwise notified to you before or at the time that you book your tickets. It is your responsibility to ensure that you read all notifications and other important information displayed or notified to you as part of the purchase process.
Tickets may not be used for advertising, promotions, contests or sweepstakes (or similar), or combined with any other product or service to create a package for distribution, unless Voltage Revolution’s prior written consent has been obtained.
5. EVENTS
Please note that advertised start times of Events are subject to change. Please check start times for your Event; if you are late, you may or may not be admitted, depending on the Event in question.
The Event venue (virtual or physical) may conduct security searches or adopt virtual bouncer measures of you and other ticketholders for safety and security purposes and/or may refuse admission to those breaching or suspected of breaching the terms and conditions of the Event.
By attending the Event, you and other ticketholders consent to being photographed, filmed and/or recorded by Voltage Revolution or on its behalf and by other ticketholders, and you acknowledge that other ticketholders may post this material on their social media accounts. You and other ticketholders additionally grant Voltage Revolution the right to use, reproduce, publicly perform, publicly display, publish, distribute (either directly of through third party distributors) transmit, broadcast and otherwise exploit audio, video and film recordings and/or photographs resulting from the Event in which you appear or are made reference to, and any reproductions or adaptations of the audio, video and film recordings and/or photographs for all general purposes in relation to Voltage Revolution’s work and the work of Voltage Revolution’s clients in any form, medium or technology now known or later developed including, without limitation, the right to use them in any publicity materials, websites, social media channels, mobile device applications, books, newspapers and magazine articles.
6. EVENT CANCELLATIONS AND ALTERATIONS
Please note that the advertised venue for Event(s) may be subject to change. If the new physical venue is more than 15 miles from the originally proposed venue, then you will be entitled to cancel your ticket up to 7 days prior to the date of the Event and claim a refund of the sale price of the ticket.
Voltage Revolution may make alterations to the advertised details of the Event(s) at any time up to and during an Event.
Voltage Revolution may also cancel or reschedule Event(s) if it is unable to proceed due to reasons beyond its reasonable control, for example adverse weather conditions or unavailability of the advertised venue.
If an Event is cancelled or rescheduled, Voltage Revolution will use reasonable endeavours to notify you of this, however we cannot guarantee that you will be notified before the date of the Event. It is your responsibility to ascertain via our Website whether an Event has been cancelled or altered, and the date and time of any rescheduled Event.
If an Event for which you have purchased tickets is cancelled in full and not rescheduled, you will be offered a refund of the sale price of your tickets.
If an Event for which you have purchased tickets is rescheduled, you will be offered tickets corresponding with your original tickets, subject to availability. If you are unable to attend the rescheduled Event you will be able to obtain a refund of the sale price of your tickets, provided that you notify us that you cannot attend by the deadline specified by us.
To claim a refund, please follow the instructions that we provide to you. Refunds will be made using the same method of payment as you used for the initial purchase.
7. WHAT IF YOU CHANGE YOUR MIND AND CANNOT ATTEND THE EVENT?
No refund will be given in these circumstances, but if you contact us and we are able then to sell your Event ticket(s) to someone else, we will refund the sale price of those ticket(s).
8. FOOD INTOLERANCES AND ALLERGIES
Attendance at and participation in our Events may involve contact with food and drink and, in the absence of negligence, neither Voltage Revolutionnor its employees, agents or subcontractors can be responsible for, and all liability is excluded for, any allergies or intolerances to food or drink suffered by you or other ticketholders or any related personal injury, illness or death.
As part of your ticket purchase for Events during which food or drinks will be served, we will ask you for any specific dietary requirements that you have and it is your responsibility to provide this information in full. If we are unable to accommodate your requirements we will reject your ticket purchase and explain to you the reasons why. Unfortunately our menus cannot always accommodate all dietary requirements. If you do not disclose your dietary requirements, Voltage Revolution cannot be responsible for any allergies or intolerances to food or drink suffered by you, and excludes liability as set out in this clause 8.
9. LIABILITY
Nothing in these Terms excludes or limits Voltage Revolution’s liability for death or personal injury arising from our negligence, fraud or fraudulent misrepresentation or any other liability that cannot be excluded or limited by English law.
To the maximum extent permitted by law, Voltage Revolution shall not be liable for any indirect or consequential losses arising from your ticket purchase. In this regard, please note that personal arrangements including travel, hospitality and costs and expenses incurred by you relating to the Event(s) which have been arranged by you are at your own risk and we shall not be responsible or liable to you for any wasted expenditure, including where an Event has been cancelled, rescheduled or altered.
Subject to this clause 9, Voltage Revolution’s maximum liability to you in connection with the Event(s) (including but not limited to including any cancellation rescheduling or alteration to the Event(s)) shall be limited to the price paid by you for the ticket(s).
10. QUERIES
If we need to contact you, we will use your contact details provided at the date of purchase. It is your responsibility to inform us of any changes to your contact details.
11. OTHER IMPORTANT TERMS
Force Majeure
Voltage Revolution shall have no liability to you for any failure to commence or complete any Event that is caused by any event or circumstances beyond its control.
If a court finds part of these Terms illegal, the rest will continue in force
Each of the paragraphs of these terms operates separately. If any court or relevant authority decides that any of them are unlawful, the remaining paragraphs will remain in full force and effect.
Which laws apply to this contract and where you may bring legal proceedings
These terms are governed by English law and you can bring legal proceedings in respect of the products exclusively in the English courts.
Contact Us
If you have any questions about these Terms, please contact us - [email protected]